When you register at 9xx0, you provide certain details — your name, email, and payment information. This page explains in plain English exactly where that data goes, how it is used, and who can see it. No legal jargon.
What Information We Collect — Registration & Usage
How Your Information Is Used — Services & Security
Third-Party Sharing — When & Why
Cookie Policy — What It's Used For
Your Rights — Correction & Deletion
Security Measures — Encryption & Security
How 9xx0 protects your personal information — at a glance
All your data is protected with 256-bit SSL encryption, active both in transit and at rest. No one can intercept it along the way.
9xx0 never sells your name, email, phone number, or transaction details — not to advertisers, not to data brokers, not to anyone.
Only the information genuinely necessary to provide our services and meet legal obligations is collected. We do not request any personal data beyond what is required.
9xx0 complies with international data protection standards. You always have the right to view, correct, and delete your own data — and we make sure that right is upheld.
Not all 9xx0 employees have access to all data. Each department can only access the information relevant to their role — this is enforced by internal policy.
If you no longer wish to receive promotional emails or SMS, you can opt out at any time from your account settings. Unsubscribing from marketing does not affect your access to the service.
This privacy policy applies to all services on the 9xx0 platform. By using 9xx0.net or creating an account, you are deemed to have accepted this policy. It may be updated from time to time — you will be notified by email in advance of any significant changes.
Various types of data are collected when you create and use a 9xx0 account. This data can be grouped into several categories:
9xx0 uses your information only for the purposes it was collected for. These include:
9xx0 never sells or shares your personal data with third parties for advertising purposes. To stop receiving promotional communications, go to your account settings.
9xx0 uses cookies on its website and app. Cookies are small files stored in your browser that help improve your experience on return visits. The types of cookies used on 9xx0 are:
Login sessions, security tokens, and cart data. These are essential for the platform to function and cannot be disabled.
Page views, time spent, and game popularity statistics. These can be disabled from settings.
To remember your language preference, dark/light mode, and notification settings.
Used to show relevant promotions. Only active with your consent. Can be turned off at any time.
You can block all cookies from your browser settings, but doing so may prevent login and payment features from working properly.
9xx0 uses multiple layers of security to keep your data protected:
All data transmissions are encrypted using TLS 1.3 — the same standard used by banks.
Stored data is also encrypted. Even with direct server access, it cannot be read.
Server-level firewall and active DDoS protection are in place.
A dedicated security team monitors for suspicious activity around the clock. Any anomalies detected are acted upon immediately.
The app supports fingerprint and Face ID login — so even if your password is compromised, your account stays protected.
Third-party security experts conduct regular system audits.
Different types of data are retained for different lengths of time. Retention periods are set with legal obligations and user convenience in mind:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of active account + 5 years | Legal Obligation |
| Transaction Records | 7 Years | AML & Tax Regulations |
| Bet History | 3 Years | Dispute Resolution |
| KYC Documents | 5 Years | Regulatory Requirements |
| Support Chat Logs | 1 Year | Service Quality Improvement |
| Analytics Data | 26 Months | Service Improvement |
Once the retention period ends, data is securely deleted or anonymised in a way that makes identification impossible.
You have several important rights over your own data. 9xx0 respects each of these rights:
To exercise any of your rights, email us at support@9xx0.net or reach out via live chat. We will respond to your request within 30 days.
9xx0 does not knowingly collect any data from minors (under 18). Age is verified during the registration process, and any account found to belong to someone under 18 will be closed.
If a parent or family member suspects that a minor's data has been collected by mistake, they can contact our support team directly — the data will be deleted immediately.
If a family member suspects that a minor is using 9xx0, please contact support@9xx0.net immediately. The matter will be treated as the highest priority.
9xx0 updates this Privacy Policy as needed. Minor changes are reflected by updating the date at the top of the page. For significant changes — such as new types of data collection or updates to our sharing practices — you will be notified in advance by email or app notification.
Continued use of the platform after any changes takes effect constitutes your acceptance of the updated policy. If you do not agree, you have the right to close your account.
For any privacy-related questions, requests, or complaints, please get in touch using the options below:
Using any online service means sharing some information — whether that's an email address, mobile number, or payment details. The real question is: what is that data being used for? At 9xx0, the answer is straightforward: solely to provide you with our services, nothing more.
During registration, you provide your name, email, and mobile number — these are needed to create your account and verify logins. During KYC, your national ID or passport details are required to confirm your age and identity, and to comply with international gaming licence obligations. KYC data is not shared with payment processors or game providers; only 9xx0's internal verification team has access.
When you make a payment via bKash or Nagad, those payment services receive transaction details such as the amount and mobile number. This is unavoidable, as completing a transaction requires communication with the payment provider. However, they cannot access your game history or KYC information.
Game providers work a little differently. Games from providers such as Evolution Gaming, Pragmatic Play, and Spribe run on the 9xx0 platform. When you play these games, the provider receives an anonymous ID — they do not know your name or identity, only the bet amount, which is necessary for them to operate the game.
9xx0 believes data protection is about more than secure servers — it's also about who can see your data. That's why a "least privilege" access policy is enforced internally. The payments team cannot view game data, and the support team does not have access to full financial histories. Each team member sees only what they need to do their job.
Cookies can be confusing, but here's the short version: without them, login sessions don't work and you'd have to enter your password every single time. That's why some cookies are strictly necessary. Analytics and marketing cookies, however, are optional — you can turn them off if you prefer. 9xx0 does not use tracking cookies from third-party ad networks.
You can request to view or delete your personal data. Submit your request by email and 9xx0 will respond within 30 days. Certain data must be retained for legal reasons — for example, transaction records are kept for 7 years as required under AML regulations and cannot be deleted. If that applies to your request, you will be told clearly and upfront.
Have a privacy question? Just ask our support team — they'll respond in Bengali. 9xx0 believes that transparency is the best security policy.
Common questions about payment fees and minimum deposit amounts