Gaming is entertainment — just like watching a film or playing cricket. 9xx0 believes the experience is best when players know their own limits. This page brings together all responsible gaming tools and information in one place, presented clearly.
Using responsible gaming tools at 9xx0 is not a sign of weakness — it's the mark of a smart player.
How 9xx0 ensures a safe and healthy gaming environment
From deposit limits to self-exclusion — everything is in your hands. No approval needed, and changes take effect right away.
No one under 18 may use an account. This is verified through KYC — not just as a rule, but as a genuine commitment to player welfare.
Set a daily, weekly, or monthly deposit limit. Lowering your limit takes effect immediately; increasing it takes 24 hours to apply.
Decide in advance how long you'll play. When the time is up, you'll get an automatic reminder or be logged out.
Take a break anywhere from one week to six months. During this period, you won't be able to log in, but your account and balance will remain safe.
Long-term or permanent self-exclusion is available. Once set, the account cannot be reopened before the period ends.
How to Use Each Tool and When It Helps
Decide the maximum amount you want to deposit over a given period. The simplest and most effective tool for budget-conscious players.
Effective ImmediatelyBetting stops automatically once you've lost a set amount. It's a great tool for keeping a clear head at the end of the day.
Automatic protectionSet a maximum duration for each login session. When the time is up, a short break message will appear and the session will end.
Time awarenessAt set intervals, a pop-up will show you how long you've been playing and how much you've won or lost — keeping you aware and in control.
Awareness messageSet your own limits in just a few simple steps
Log In — Log in to your account at 9xx0.
Go to account settings — Click the profile icon in the top right corner.
Open the "Responsible Gaming" Tab — This section is available separately in Settings.
Choose the tool that works for you — Deposit limit, session time, or cooling-off.
Enter a Value and Save — Lowering a limit takes effect instantly; increasing one takes 24 hours.
You'll receive a confirmation — A confirmation will be sent to your email and will also appear in the app.
If you're struggling, reach out via live chat — the support team can help in Bengali and set limits on your behalf if needed.
Where to Start with Each Limit
| Limit Type | Duration | Takes effect |
|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Immediate (when lowering) |
| Loss Limit | Daily / Weekly | Immediate (when lowering) |
| Session Time | Per Session | From your next login |
| Cooling-Off | 1 Week – 6 Months | Instant |
| Self-Exclusion | 6 months – Permanent | Instant |
Once a cooling-off period or self-exclusion is active, it cannot be cancelled before it expires. This is intentional — to prevent emotional decisions from undoing a commitment made with a clear head.
If you notice these signs, it's time to take a break
Chasing losses by raising your bets after a losing streak is a warning sign. That mindset almost always leads to greater losses.
You think you'll play for just a bit, but hours slip by. Ending a session feels uncomfortable, or you regularly play longer than you planned.
Cutting back on social activity for gaming, or spending less time with family, is a warning sign worth taking seriously.
Feeling irritable or restless when you can't play can be an early sign of addiction.
Playing this way keeps gaming a positive experience
If the last indicator feels "often challenging," consider setting a Loss Limit or activating a cooling-off period.
Responsible gaming at 9xx0 is not optional — it's built into the core of the platform. These tools are available from the moment you open an account, with no approval needed and no extra cost.
Gaming addiction is hard to recognise because it creeps up gradually — it doesn't happen overnight. Over months, small shifts accumulate: your budget edges up bit by bit, sessions run a little longer, and after a loss you tell yourself "just one more." These changes are difficult to catch on your own, which is exactly why reality checks and session timers are so useful.
The deposit limit tool is the most widely used feature on 9xx0. It's straightforward — decide the maximum amount you want to spend on gaming each month, and that becomes your cap. Once you hit that limit, no further deposits will be accepted. You can lower the limit instantly, but increasing it requires a 24-hour waiting period — this delay is intentional, so a split-second decision doesn't break your budget.
Self-exclusion is a serious step, but anyone has the strength to take it. If you feel you need a complete break from gaming, activating self-exclusion will lock your account for a set period. During this time, no marketing emails or promotions will be sent to you. When the period ends, regaining access requires a few extra steps — this is by design, to prevent impulsive reversals.
Awareness around gaming addiction in Bangladesh is still relatively low. Many assume it only affects "weak-willed" people — that's simply not true. It can happen to anyone, regardless of age or profession. The difference is that those who recognize the problem early and take action are the ones who recover.
The 9xx0 support team is always ready to answer your responsible gaming questions. Type "responsible gaming" in Live Chat and you'll be connected to a dedicated team. You can also speak with them anonymously.
If a family member is concerned about a loved one's gaming habits, they can contact support directly. 9xx0 will review the account and provide assistance where needed.
Ultimately, responsible gaming doesn't mean less fun — it means enjoying the game for longer. Players who know their limits and stick to them get the most lasting and rewarding experience. 9xx0 is always here to make that easier.
We want every player to enjoy themselves responsibly. Your wellbeing matters to us more than our business.
Answers to common questions about payment methods and data security